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Unreasonable Hospitality

Picture of Unreasonable Hospitality
Join fellow Chamber members in reading the 2026 Chamber Common Read. Be inspired to perform Unreasonable Hospitality in your organizations and community.
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Chefs at the finest restaurants in the world had long been celebrated for being unreasonable about the food they served. At Eleven Madison Park, they set out to discover what could happen if they were just as unreasonable about how they made them feel.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
 
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.